1. Who We Are
This website is operated by Von Aire, Inc. (“Von Aire”, “we”, “us” or “our”), a licensed Florida air conditioning contractor, Florida licence number CAC029376, with its principal place of business at 1738 State Ave., Holly Hill, Florida 32117.
In these terms, “you” means any person who accesses or uses this website.
2. What These Terms Cover
These Terms of Service apply to your use of this website only. They govern browsing the site, reading its content, and submitting an enquiry or service request through it.
These terms are not your service contract. Any HVAC work we perform for you is governed by the separate written proposal, work order, invoice, maintenance agreement or service agreement you receive and approve for that job — including its scope, pricing, payment terms, warranty and any notices required by Florida law.
If anything in these website terms appears to conflict with your signed work order or service agreement, that document governs the work.
3. Acceptance of These Terms
By accessing or using this website, you agree to these terms. If you do not agree with them, please do not use the site.
4. Using This Website
You may use this site for lawful purposes only, and to learn about or request our services. You agree not to:
- Use the site in any way that breaches applicable law or regulation
- Attempt to gain unauthorised access to the site, its servers or any connected systems
- Introduce malicious code, or otherwise interfere with the site's operation or security
- Use automated systems to scrape, harvest or copy content from the site without our written permission
- Submit false, misleading or fraudulent information through any form on the site
- Use the site to transmit unsolicited commercial messages
We may suspend or restrict access to the site, in whole or in part, where we reasonably believe it is being misused.
5. Information on This Site Is Not Professional Advice
The content on this website — including service descriptions, guidance articles, frequently asked questions and any troubleshooting suggestions — is provided for general information only. It is not a substitute for an on-site inspection or diagnosis by a licensed HVAC technician.
Heating and cooling systems vary considerably between properties, and the correct course of action depends on equipment, ductwork, load and conditions that cannot be assessed remotely. You should not rely on general information from this site when deciding how to address a specific problem with your system.
Do not attempt repairs involving electrical components, refrigerant or gas-fired equipment yourself. If you smell gas or burning, or suspect a carbon monoxide leak, leave the property immediately and call 911, then contact your gas utility. For urgent HVAC failures, call us on (386) 775-2521 rather than relying on this website.
6. Pricing, Estimates and Quotes
Any prices, ranges, promotions or cost indications shown on this site are for general guidance and are subject to change without notice. They do not constitute a binding offer or a quotation for your property.
Actual pricing for any work depends on inspection, the scope of work, equipment selection, site conditions, materials, permitting requirements and access. A binding price is provided only in a written proposal, estimate or work order issued by us for your specific job.
Where financing, rebates, manufacturer promotions or utility incentives are referenced on this site, they are subject to eligibility, credit approval and the terms of the relevant provider. Availability and terms are confirmed before you commit to anything.
7. Service Requests and Scheduling
Submitting a form or contacting us through this site is a request for service, not a confirmed appointment, and it does not create a contract between us. A booking exists only once we have confirmed it with you directly.
References on this site to same-day service, emergency response or availability describe what we aim to provide. They depend on technician availability, workload, location, equipment supply and conditions at the time, and are not guarantees.
8. How We Contact You
When you provide your telephone number, email address or other contact details through this site, you agree that we may contact you about your enquiry or service request — by telephone, text message or email — using the details you provided.
Message and data rates may apply to text messages, and message frequency varies. You can opt out of text messages at any time by replying STOP, and you can ask us to stop contacting you by any method by telling us. Opting out of marketing messages does not prevent us from contacting you about work already scheduled or in progress.
Consent to receive marketing communications is not a condition of purchasing any service from us. Full details of how we handle text messaging are set out in our Privacy Policy.
9. Privacy
Information you submit through this site is handled in accordance with our Privacy Policy, which explains what we collect, how we use it, and the choices available to you.
10. Intellectual Property
All content on this website — including text, graphics, logos, photographs, page layouts and the Von Aire name and marks — is owned by us or used with permission, and is protected by copyright, trademark and other applicable laws.
You may view this site and print or download individual pages for your own personal, non-commercial reference. You may not otherwise reproduce, republish, distribute or exploit any part of the site commercially without our prior written consent.
11. Reviews, Comments and Submissions
If you submit a review, comment, photograph, testimonial or other material to us through this site, you confirm it is your own, that it is accurate, and that it does not infringe anyone else's rights. You grant us a non-exclusive, royalty-free licence to use, reproduce and display that material in connection with our business.
We may decline to publish, or may remove, any submission at our discretion.
12. Third-Party Links and Services
This site may link to, or embed services from, third parties — including mapping services, review platforms, scheduling or form tools, finance providers and equipment manufacturers. We do not control those third parties and are not responsible for their content, services, availability or privacy practices. Links are provided for convenience and do not imply endorsement.
13. Site Availability
We aim to keep this website available and accurate, but we do not guarantee uninterrupted or error-free access. We may modify, suspend or discontinue any part of the site at any time without notice.
14. Disclaimer of Warranties
This website and its content are provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the site will be uninterrupted, secure or free of errors, or that the information on it is complete, current or accurate at any given moment.
Nothing in this section affects any warranty we provide for HVAC work actually performed, or any manufacturer's warranty on equipment we install. Those warranties, where they apply, are set out in your written work order, service agreement or the manufacturer's own documentation.
15. Limitation of Liability
To the fullest extent permitted by Florida law, Von Aire, Inc. will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or business, arising out of or relating to your use of this website or your reliance on information contained on it.
This limitation concerns the website. It does not limit any liability that cannot lawfully be limited, and it does not affect our obligations in respect of HVAC work performed under a service agreement with you.
16. Indemnification
You agree to indemnify and hold harmless Von Aire, Inc. and its officers, employees and agents from any claims, losses, liabilities and reasonable expenses arising out of your misuse of this website or your breach of these terms.
17. Governing Law and Venue
These terms are governed by the laws of the State of Florida, without regard to its conflict of laws provisions. Any dispute arising out of or relating to these terms or your use of this website will be brought in the state or federal courts located in Volusia County, Florida, and you consent to the jurisdiction of those courts.
18. Changes to These Terms
We may update these terms from time to time. The version published on this page is the version in effect, and the date it was last updated is shown at the top. Your continued use of the site after any change constitutes acceptance of the revised terms.
19. Severability
If any provision of these terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force.
20. Contact Us
Questions about these terms can be directed to:
